tag:blogger.com,1999:blog-1905173831662671321.post3724964025747941703..comments2023-09-21T04:56:01.437-04:00Comments on Best Things in Beauty: Weekend Rant - July 2Charlestongirlhttp://www.blogger.com/profile/08269794937743797142noreply@blogger.comBlogger30125tag:blogger.com,1999:blog-1905173831662671321.post-59455120396624776942011-07-06T06:09:36.369-04:002011-07-06T06:09:36.369-04:00I am cutting off the comments on this rant now. Th...I am cutting off the comments on this rant now. There's not much more that can be said. One semi-anonymous "reader" managed to cross the line last night, oddly using a Google profile that was set up on July 2, the date this rant was posted - a bit suspicious regarding motive.<br /><br />The long comment contained untrue accusations, gloating, and general anonymous petulance. There&#Charlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-13480424715451667842011-07-04T22:36:52.416-04:002011-07-04T22:36:52.416-04:00I don't by any means condone this practice but...I don't by any means condone this practice but Neimans does this as well. They offer exclusive gwp to their card holders and such. I dont think holding a card should determine purchasing power. I could probably not even get a neimans credit card bc I am in college and dont make a ton of money but I spend money there quite frequently. I think practices such as that are ridiculous for that luv2smilexohttps://www.blogger.com/profile/00714874033938994201noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-87124469402576398672011-07-04T22:08:34.332-04:002011-07-04T22:08:34.332-04:00I agree with you 100....this is so silly, especia...I agree with you 100....this is so silly, especially given that all it's done is given them negative PR.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-13858958757225224722011-07-04T20:04:47.415-04:002011-07-04T20:04:47.415-04:00Hi there, Anonymous x 2!
I heard about that Level...Hi there, Anonymous x 2!<br /><br />I heard about that Level 2 thing also, from a fellow blogger and here in the comments. I have no idea! Last year, I had no trouble spending mega-money during pre-sale. Using my AmEx card. :)<br /><br />You can bet all retail outlets with their own cards make money from interest charges - and I know they have to pay AmEx higher commissions than Visa or Master Charlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-20549688047397392732011-07-04T18:41:42.993-04:002011-07-04T18:41:42.993-04:00In previous years Nordstrom offered early access t...In previous years Nordstrom offered early access to Level 2 and above cardholders, they were just a lot more discreet about it then. This year it's all "bring on the circus tents!" and make a spectacle of it to drive customers to open Nordstrom accounts. Maybe they make more money in banking than retail these days?<br /><br />My bigger concern with Nordstrom, however, is that I Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-19199208538933830182011-07-04T11:24:50.329-04:002011-07-04T11:24:50.329-04:00I agree with you, i also find it interesting that ...I agree with you, i also find it interesting that only Nordstorms is doing this. All it's done is make me not want to shop there any more. My SA apologized about 10 times, I know it's nothing to do with her, but she knows that this is bad for her loyal customers and that I can go somewhere else that values my business, no matter how I pay,<br /><br />My husband, who was listening to my Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-35801447236958932672011-07-03T20:51:29.618-04:002011-07-03T20:51:29.618-04:00Hi Lovethescents!
My rant was echoed by a few bea...Hi Lovethescents!<br /><br />My rant was echoed by a few beauty bloggers who were also frustrated by the new policy and wrote me, rather than comment. I suspect there will be a bit less blog coverage of the Nordstrom beauty exclusives this year. <br /><br />Who ever knew what a nerve this would touch?<br /><br />Cheerily, that leaves us all with more money to spend on Chanel's upcoming Charlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-31857586170164866252011-07-03T20:46:12.225-04:002011-07-03T20:46:12.225-04:00Hi Nina,
I think I was clear that I believe it sh...Hi Nina,<br /><br />I think I was clear that I believe it should be about the amount you spend each year, not what card you use. I think I was also clear in explaining my decision to limit the cards I carry.<br /><br />Consider this...if you owned a business, who would you rather have there on July 5? The customer who spent thousands last year on his or her AmEx card or the one who spent $200 allCharlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-33555964676482383502011-07-03T17:10:19.168-04:002011-07-03T17:10:19.168-04:00I think you had the right to be annoyed, and I thi...I think you had the right to be annoyed, and I think you have the right to vent, here, on your own blog. We only have one credit card as well. If I was a frequent shopper at any particular chain store, I would hope that store would be grateful for my business. End of...otherwise, I could easily shop elsewhere.lovethescentshttps://www.blogger.com/profile/12382961211263766637noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-43414457842245968282011-07-03T16:57:38.381-04:002011-07-03T16:57:38.381-04:00This comment has been removed by a blog administrator.Ninahttps://www.blogger.com/profile/05711772346556331369noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-90828314974408924302011-07-03T12:56:24.788-04:002011-07-03T12:56:24.788-04:00Hi Flyavsted!
We'll see. Those Anniversary sa...Hi Flyavsted!<br /><br />We'll see. Those Anniversary sale exclusives always sell out.<br /><br />I don't wish them economic woes. Lord knows, there are enough failing businesses these days, and start-ups could not have a worse environment.<br /><br />Just think...I'll have more money to spend at Zuneta!Charlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-59443050075522421722011-07-03T12:48:00.171-04:002011-07-03T12:48:00.171-04:00I agree with you, and I don't think it is &quo...I agree with you, and I don't think it is "just about makeup". I think this will have a negative effect on the economy of Nordstrom.Flyavstedhttps://www.blogger.com/profile/07232692982084936414noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-30506346578393437602011-07-03T11:22:08.680-04:002011-07-03T11:22:08.680-04:00I was kind of mad about this too. I was in Nordst...I was kind of mad about this too. I was in Nordstrom a few weeks ago, and the Bobbi Brown counterperson (who is not my favorite person, the rest of the counter people are ok, but I somehow get her when I go there) told me about this when I asked what the anniversary sale set was going to be. She wouldn't even tell me and got kind of snotty and said she could only share that info with angelanoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-24589296874452532812011-07-03T09:47:30.818-04:002011-07-03T09:47:30.818-04:00Thanks, everyone. I really value and appreciate yo...Thanks, everyone. I really value and appreciate your comments - pro and con - and want you to know that some of them were eye-opening.<br /><br />I have probably never told you that I have spent most of my life as a management consultant. In fact, I helped one extremely large company improve its own customer relationship processes. When I see things that annoy me, but feel they might ring true Charlestongirlhttps://www.blogger.com/profile/08269794937743797142noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-37068592294194187272011-07-03T01:38:06.123-04:002011-07-03T01:38:06.123-04:00I love what you have to say! Hold your ground. I k...I love what you have to say! Hold your ground. I know the new policy seems really nice for Nordstrom card holders, but in reality, the store comes out the winner. Yes, they pay visa a fee, but when the cardholder goes overboard and can't pay off the charge, Nordstrom gets the finance charges. This is why they want us to make an appointment so after you get your beauty exclusive you can also Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-88165537470860782552011-07-03T00:34:48.634-04:002011-07-03T00:34:48.634-04:00I personally think you are over reacting.
I am no...I personally think you are over reacting. <br />I am not a card holder and I already presold at my Nordstroms. I know all the SA's and personally they could care less how much you spend.<br /><br />If you don't like the rules, don't play. It is only makeup and not brain surgery.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-54409646065976068482011-07-02T22:00:16.620-04:002011-07-02T22:00:16.620-04:00I only have one store credit care, Macy's/Amex...I only have one store credit care, Macy's/Amex and that is all I want! They allowed me to pre-sell but told me I can only pick up my items on the 15th, not the 5th. I think there is some misinformation around this whole thing because at the Chanel counter I was fine, but in shoes they told me I could not presell, but then a manager came and told the associate "that is NOT the policy, sheJellyteahttps://www.blogger.com/profile/08550765324296368194noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-26224412312524714902011-07-02T21:57:50.710-04:002011-07-02T21:57:50.710-04:00My first comment here on your terrific site!! You ...My first comment here on your terrific site!! You are a breath of fresh air, and I thank you for it. Nordstrom's is idiotic in their reasoning. Period. Amen. You are wise, especially the way our economy is at present, and my hat's off to you for sharing this with your readers. Many thanks for all your hard work, a wonderful site, and great writing (not to mention, prized opinions). You&#lizzybeehttps://www.blogger.com/profile/16710307568357242905noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-17339942662001471632011-07-02T21:37:27.360-04:002011-07-02T21:37:27.360-04:00Every store has their own card anymore. Many have...Every store has their own card anymore. Many have credit cards and many have reward cards. Some have both. All have special offers open only to their special card holders and for some, it depends on how much you've spent there. <br /><br />None of what I said addresses your issue, but when I got my home in another state, I was dismayed that everywhere I went, I had to have that store'Polarbellehttps://www.blogger.com/profile/13942633915431999251noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-60283615033559427852011-07-02T21:37:17.177-04:002011-07-02T21:37:17.177-04:00Ahhh my dear, you have my utmost respect & adm...Ahhh my dear, you have my utmost respect & admiration. I am terrible with money & would have opened the Nordie's account without a second thought & it would have joined all of the other amassed debt that I have. Like I said, I so admire you.<br /><br />Now, on to the issue at hand. Nordstrom's customer service SUCKS. One of your other readers mentioned condescending, and IMrsIvan2004https://www.blogger.com/profile/02601721921670816314noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-42012926400654102452011-07-02T21:02:05.526-04:002011-07-02T21:02:05.526-04:00No you are not whining. You have every right to y...No you are not whining. You have every right to your outrage just based on the principle of the thing. But here's an even better question: what the heck is so special about Nordstrom? I was a cardholder years ago and gave it up for many reasons, not the least was that the sales people were always so condescending. And quite frankly, they pretty much suck now. When you really think aboutDebnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-77110433466692254602011-07-02T20:27:13.686-04:002011-07-02T20:27:13.686-04:00I'm a Nordstrom Card holder but I also have a ...I'm a Nordstrom Card holder but I also have a Mod card which is not a credit card, rather is an ACH card, which withdraws the money from your checking account - no interest, and I still earn points. My sister has a Nordstrom credit card but because she's only a Level 1, she can't partake of the pre-sale. She was told you have to be Level 2 or above. I attended my first pre-sale last MickiDnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-81565648399158172512011-07-02T18:32:17.699-04:002011-07-02T18:32:17.699-04:00Shocked by a little retail blackmail in this econo...Shocked by a little retail blackmail in this economy? I'm not, and I'm a cup half-full kinda person. Kudos to youfor not folding. I am quite sure all the beauty counters hated seeing you walk out the door. Shame on the person who invited you to the pre-sale without acknowledging the fine print. I, like you expect good customer service to the counters I frequent. They have your info,Lisahttps://www.blogger.com/profile/03966723236699116776noreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-86036274165113335132011-07-02T17:38:43.779-04:002011-07-02T17:38:43.779-04:00Credit cards such as VISA AmEx, etc. have given pe...Credit cards such as VISA AmEx, etc. have given people the freedom to take their business anywhere rather than just shopping at the stores where they have credit cards. That makes for fickle customer loyalty. In addition to grappling with a more competitive environment, the department stores also lose out on the interest that would normally be generated by people using their credit cards. Eileemnoreply@blogger.comtag:blogger.com,1999:blog-1905173831662671321.post-3118133347040486882011-07-02T16:54:15.287-04:002011-07-02T16:54:15.287-04:00No you are not whining. It is beyond annoying and...No you are not whining. It is beyond annoying and I ran across the same issue. They do have a a new card that works as a debit card against your checking Acct so you can keep points. I'm considering that, but it still ticks me off.Fab Over 40https://www.blogger.com/profile/03788512116933371359noreply@blogger.com