Tuesday, January 26, 2016
Nowhere did I see that I was signing up for a subscription service, with a monthly charge of $98 and change. Suddenly, that charge showed up on my credit card yesterday, about 15 days after I ordered the "sample." Additionally, I was charged an international transaction fee!
I called my bank first, and they cancelled my card so that this company can never use it again. I got a temporary card today, and a permanent replacement will show up in about 10 days. Inconvenient much? I will have to notify all parties with whom I have a debit agreement or those who have my card on file, like Sephora, that my card has changed.
Then I called this company. The man with whom I spoke told me the "fine print" on the second page of the agreement I signed gave them the right to bill me the $98+ charge every month until I cancelled, and that that charge would occur at 15 days. Of course, there is no way to get back to that agreement to read it again.
I had to go to the Post Office today to send their sample back. Then I had to find a bank branch that had someone who could issue me a temporary card (the snow here has left banks short staffed). I don't know how they will refund me because my card in their file is dead. The whole experience has been a disaster.
If I were you, I would shun any beauty company associated with Dr. Oz and especially this one. I'm not proud of being fooled, but they got me.
P.S. Today, I saw a beautiful red fox in my back yard looking for peanuts where I used to leave them. I had to be my fox! I quickly and quietly went to the driveway and left dog food, but he came around the corner and saw me. He ran. I hope he comes back. I left him a good meal.
Photo courtesy of Beauty & Truth